Building Empathy: Being there for someone with depression
June 16, 2023
Gabrielle McCorry, Psychologist LYSN



 

Knowing what to say to someone who has depression can be a daunting and confusing conversation to approach. Sometimes it might seem easier to just avoid having a difficult conversation, however know that your words can help someone to feel less alone. Talking to someone who is struggling can make a difference in helping them to feel loved and supported. Whilst what you say won’t be able to cure their depression, it will help to make them feel that they can relieve some of the burden and have someone to turn to if they need it. 

 

Whenever talking to someone with depression, choose your timing wisely. Never start the conversation at night because unfortunately if someone has a lot on their mind, chances are thinking about their issues in the evening will cause them to have trouble sleeping (which can then have an on-flow effect in other areas of their life). Ensure that you start the conversation when you both have enough time to sit down and talk about things in depth and that you have the discussion in private. Just being there for someone with depression and offering a foundation of support can make a huge difference in their life. 

 

WHAT TO SAY 

 

Ensure that the person knows that you are there for support and that they are not alone. Sometimes they might not even want to talk all the time, but just spending time with them can help. Start the conversation off by letting them know that you might have noticed some changes in behaviour and that you are worried about them. Choose phrases that are empathetic, reassuring and compassionate. Be non-judgemental and don’t offer advice. Say things like:

 

  • ‘I’ve noticed you seem a little down lately and wanted to check in to see if you are ok?’ 
  • ‘Has anything happened to make you feel this way?’ 
  • ‘I care about you and I’m here for you’ 
  • ‘How can I help you’ 

 

WHAT NOT TO SAY

 

Try to avoid using phrases that trivialize how the person is feeling or can make them feel like they are to blame. Consider the words and language that you use and avoid using blaming statements like ‘you should’ which can make someone feel guilty and isolated. Don’t argue or defend, make assumptions, or talk about your own issues. Make sure you treat what they’re saying as serious and be respectful. Acknowledge their situation and emotions but ever assume that you know how they feel. Below are some phrases that should be avoided when speaking to someone who has depression.

 

  • ‘Cheer up’ 
  • ‘It’s all in your head’ 
  • ‘Life isn’t fair’ 
  • ‘You put yourself in that position’ 
  • ‘Yeah, we’ve all been there’ 
  • ‘There’s always someone else worse off’ 
  • ‘I know how you feel’ 
  • ‘Look at what you have to be thankful for’

 

If you’re still worried about what to say, check out the website Conversations Matter. Conversations Matter is a resource which helps with words and phrases to help you say the right thing. 

 

Be mindful that the person may not be comfortable talking to you, and that’s ok. If this happens, or you are particularly concerned about them, suggest another close friend or family member, or suggest that they seek the help of a professional. Services like Beyond Blue, SANE Australia and Lifeline which all offer free over the phone counselling services.


Lysn provides access to psychologists via phone or video chat, which can be accessed from the comfort of home around the clock. In cases of emergency or if the person is suicidal, please call 000 immediately.


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Press Releases

By Lesley Gregg, Head of Sales and Marketing LYSN July 24, 2023
Top Mental Health Issues in Australian Young Adults Mental health is a critical component of overall wellbeing, yet mental health challenges are widespread, particularly among young adults in Australia. According to a 2019 report by the Australian Institute of Health and Welfare, mental health is the leading cause of disability burden among young Australians aged 18-24. With this in mind, let's take a closer look at the top mental health issues faced by young adults in Australia and their impact. 1. Anxiety Anxiety is a common mental health issue affecting young adults in Australia. According to Beyond Blue, one in six Australians experience anxiety at some point in their lives, with young people particularly susceptible. In 2020, there were approximately 2.5 million reported cases of anxiety disorders among young Australians, representing a significant increase from previous years. Anxiety can be caused by various factors, including increased pressure from social, academic, or professional expectations, leading to feelings of worry, nervousness, or overwhelm. 2. Depression Depression is another prevalent mental health issue among young adults in Australia. Young people experiencing depression may show symptoms such as a loss of interest in activities, feelings of worthlessness and sadness, and changes in appetite or sleep patterns. In 2020, it was estimated that around 1 million young Australians experienced depression, making it a significant concern. Depression can be triggered by social, academic, or family pressures, including financial stress, relationship issues, and isolation. 3. Eating Disorders Eating disorders, such as anorexia nervosa, bulimia nervosa, and binge eating disorder, are also commonly reported among young adults in Australia. These disorders are often linked to distorted self-image and body dissatisfaction. It is estimated that approximately 9% of young adults in Australia have experienced an eating disorder at some point in their lives. Eating disorders can significantly impact an individual's physical and mental health, with long-lasting consequences. 4. Substance Abuse Substance abuse is also a significant mental health issue among young adults in Australia, whether it involves alcohol, tobacco, or illicit drugs. Substance abuse can lead to a range of mental and physical health issues, including addiction, depression, anxiety, and even suicide. In Australia, it is estimated that 1 in 6 young adults engage in risky drinking behavior, highlighting the need for preventive measures and support services. Conclusion  Mental health challenges are a pressing issue in Australia, particularly among young adults. Anxiety, depression, eating disorders, and substance abuse are just some of the high impact mental health issues affecting young people. The statistics on these issues highlight the urgent need for awareness, prevention, and access to appropriate mental healthcare services. If you or someone you know is experiencing mental health challenges, it is essential to seek professional help. You may reach out to mental health services in your local area or contact trusted professional mental health professionals such as LYSN at welysn.com for support. Remember, getting help is a sign of strength, seeking support is a critical step towards better health and quality of life. #MentalHealth #YoungAdults #Australia #Anxiety #Depression #EatingDisorders #SubstanceAbuse #Wellness.
By Lesley Gregg, Head of Sales and Marketing, LYSN July 24, 2023
The Benefits of Mental Health Telehealth in Australia: Enhancing Patient Care Mental health telehealth services have brought about a revolution in the delivery of mental healthcare in Australia. With advancements in technology and the adoption of telehealth solutions, individuals experiencing mental health challenges, such as depression, are now able to access care conveniently and comfortably from their own homes. In this short article, we explore the top four benefits for patients of mental health telehealth in Australia and how it is improving patient care. 1. Improved Access to Healthcare Mental health telehealth services have significantly enhanced access to care, promoting greater equity for individuals who may face barriers in seeking in-person treatment. For those who may be hesitant or reluctant to leave their homes due to anxiety, privacy concerns, or physical limitations, telehealth provides a safe and accessible avenue to connect with healthcare professionals. This increased access ensures that individuals can receive the care and support they need in a timely manner. 2. Reduced Travel, Expense, and Time Away from Home Telehealth eliminates the need for individuals to travel long distances or incur expenses for transportation and accommodation when seeking mental health care. It significantly reduces the financial burden associated with accessing care, particularly for those in remote or rural areas where mental health services may be limited. Additionally, telehealth saves valuable time for patients, as they can receive consultations from the comfort of their own homes, eliminating the need for lengthy commutes and time away from work or family obligations. 3. Reduced Waiting Times and Improved Continuity of Care Mental health telehealth services support faster diagnosis and appropriate treatment by reducing waiting times for consultations. At LYSN we often have same day telehealth appointments and evening appointments and patients can have prompt access to mental health professionals, thereby expediting the diagnosis process and enabling timely intervention. Additionally, telehealth enables improved continuity of care, as patients can receive local treatment from a known healthcare provider while being under specialist supervision. This ensures a seamless transition between virtual and face-to-face consultations, enhancing the overall patient experience. 4. Increased Opportunity for Contact with Healthcare Providers Telehealth provides individuals with increased opportunities to contact their healthcare providers between face-to-face consultations. This regular and convenient contact helps patients stay connected to the support they need, fostering a sense of continuity and security. Whether it's to discuss changes in symptoms, medication management, or any concerns that may arise, telehealth facilitates ongoing communication and engagement between patients and their healthcare providers. Conclusion Mental health telehealth has brought about a paradigm shift in patient care, offering improved access, reduced travel and expenses, shorter waiting times, and increased continuity of care. The convenience and flexibility of telehealth allow individuals living with mental health challenges to access care comfortably from the confines of their homes, benefiting from specialist supervision and guidance. As Australia continues to embrace telehealth solutions, the landscape of mental healthcare is transforming, ensuring that individuals can receive the care they need, when they need it. Remember, seeking mental health care is an essential step towards overall wellbeing. Telehealth is here to support you on your journey towards a healthier mind and life. LYSN's network of over 600 clinicians are accessible by telehealth and you can book online 24x7. Visit welysn.com to find your best fit clinician. #MentalHealth #Telehealth #Australia #AccessToCare #Convenience #ReducedWaitingTimes #ContinuityOfCare #VirtualMentalHealthcare
By Nancy Sokarno, is a Psychologist at LYSN July 11, 2023
Stress in the workplace can unfortunately occur at any time, sometimes without a triggering moment or event (although in these cases, it may be due to accumulation of stressors and a lack of coping skills or resources). It can become all-consuming and not only effect work performance, but other areas of a person’s life. However, the good news is that stress can be managed. Below, Lysn psychologist Nancy Sokarno provides her top tips for managing stress in the workplace. TURN BIG TASKS INTO SMALLER ONES It can sometimes be difficult to keep your eyes on the prize when you’re dealing with mammoth tasks, especially at work. Large tasks that might take a lot of time and effort can seem overwhelming and out of reach. However, creating smaller and achievable goals can allow you and your team to be more motivated. The reason this happens is because you’ve broken down each task and therefore are more likely to achieve them quicker (and can reward yourself when you do)! Even if it’s the simple satisfaction of crossing it off your task list, those small accomplishments achieved on a daily basis are better than going days without feeling like you haven’t made any achievements. PRIORITISE - Write down what you and your colleagues might be feeling stressed about and try to prioritise in order or importance. This can help you and your team to feel less overwhelmed and instead start thinking the current task at hand. List all of the to-do jobs and mark out dates for when each item needs to be achieved. CHANGE SURROUNDINGS OR REGULAR ROUTINE – If you’ve noticed that you and your team are feeling particularly stressed, try to take some time out and gain a different perspective from a change in surroundings or routine. For those that work in the same salon or office on a daily basis, temporarily changing your surroundings can be really beneficial. This might simply mean doing that morning meeting from a coffee shop instead of the salon. Changing your surroundings or routine can reignite your motivation and improve your productivity. Sometimes a small shift in scenery can mean a big shift in motivation. Different surroundings provide a new perspective whilst enabling you to interact with different people and which can also spark your creativity. As humans we are all creatures of habit, but it is important to break your regular routine from time to time. This can help to hits the refresh button if you’re feeling like work is particularly stressful or overwhelming. TAKE REGULAR BREAKS – During any particularly stressful periods it can sometimes feel counterproductive to take regular breaks because it means taking time away from a busy workload. However, it’s actually more productive to take smaller breaks more regularly. Stepping out and taking a moment to refresh will help you and your team to de-stress and will have a positive effect on your mind and body. It’s not healthy to stay in the same place or position for too long, and neither is it healthy to work nonstop. Hitting the break and refresh button regularly will help you stay on track with tasks, keep your energy levels boosted, change your work dynamic and in turn, ease some of those stress levels. PRACTICE STRESS REDUCING ACTIVITIES - Practice ways to reduce stress levels such as meditation, breathing exercises and mindfulness. Whilst these types of practices might not be the norm for your workplace, you can implement periods throughout the day where it is encouraged or bring in an expert to help. Breathing exercises are a great way to alleviate stress because stress can make your heart beat faster, breathing quicker and cause blood vessels to constrict. So by taking time out to practice deep breathing, it can help relax a person and slow their heart rate down. Nancy Sokarno is a psychologist at Lysn . Lysn is a digital mental mealth company with world class wellbeing technology which helps people find their best-fit professional psychologist whilst being able to access online tools to improve their mental health. www.welysn.com