Revolutionary Partnership with Allianz
April 4, 2023
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LYSN and Allianz Care Australia cut wait times for mental health care by connecting students to clinicians in days, not months.

SYDNEY, AUSTRALIA - 04 APRIL 2023 - Multi-award winning telehealth provider LYSN and Allianz Care Australia have teamed up, in a ground-breaking partnership that aims to revolutionise mental health care for overseas students studying in Australia. Through a new platform developed by LYSN, the partnership could significantly reduce wait times from months to days, improve patient outcomes, and increase accessibility to mental health care for Allianz Care Australia's Overseas Student Health Cover (OSHC) members. This move marks a significant step forward in making mental health treatment more accessible and affordable for students studying abroad.


Allianz Care Australia OSHC members will be connected to clinicians within days, at a time when almost two thirds of patients can wait more than 12 weeks to receive care, according to the Australian Psychological Society’s (APS) Healthcare Index Survey conducted in June 2022. Last month the APS confirmed the situation is getting worse with 1 in 3 psychologists unable to see new clients, up from 1 in 5 in June 2022.


According to Tahnee Clark, LYSN CEO “LYSN is addressing an urgent need for overseas student mental health support in Australia and we are ideally placed with our approach to improving mental health outcomes through consistency and quality of care, access to sessions and progressing patients to completion.”


With advanced clinical and wellbeing assessments, such as Personal Wellbeing Index (PWI), Psychological Distress Scale (K10) and Depression Anxiety and Stress Scale (DASS21), LYSN’s platform provides patients with the option to provide clinicians with deeper insights into their mental state prior to their session, providing more informed care. Plus, with dynamic client and clinician matching features, patients are matched with the perfect therapist for their specific needs. The platform will also help measure pre and post treatment mental health, to track progress and improve patient care continuously. In between sessions clients will also benefit from access to online learning conducted by professional psychologists covering key topics such as relationships, loneliness and financial stress.


LYSN and Allianz Partners may work together in the future to expand globally, with LYSN potentially becoming a provider for Allianz's international lines of business, including its private medical insurance clients and members.



ABOUT LYSN


LYSN is one of Australia’s leading digital mental health companies that services over 600,000 people, offering world class wellbeing technology to help people find their best-fit healthcare professional online. LYSN focuses on providing person-centred holistic care and offers a suite of professional services including psychology, dietetics, clinical nutritionists and psychiatry as well as access to educational material and online tools to help improve mental health and wellbeing. Find out more at www.welysn.com


Media Contact


Lesley Gregg

Head of Sales and Marketing 

lesley.gregg@welysn.com

0415060605


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By Lesley Gregg, Head of Sales and Marketing LYSN July 24, 2023
Top Mental Health Issues in Australian Young Adults Mental health is a critical component of overall wellbeing, yet mental health challenges are widespread, particularly among young adults in Australia. According to a 2019 report by the Australian Institute of Health and Welfare, mental health is the leading cause of disability burden among young Australians aged 18-24. With this in mind, let's take a closer look at the top mental health issues faced by young adults in Australia and their impact. 1. Anxiety Anxiety is a common mental health issue affecting young adults in Australia. According to Beyond Blue, one in six Australians experience anxiety at some point in their lives, with young people particularly susceptible. In 2020, there were approximately 2.5 million reported cases of anxiety disorders among young Australians, representing a significant increase from previous years. Anxiety can be caused by various factors, including increased pressure from social, academic, or professional expectations, leading to feelings of worry, nervousness, or overwhelm. 2. Depression Depression is another prevalent mental health issue among young adults in Australia. Young people experiencing depression may show symptoms such as a loss of interest in activities, feelings of worthlessness and sadness, and changes in appetite or sleep patterns. In 2020, it was estimated that around 1 million young Australians experienced depression, making it a significant concern. Depression can be triggered by social, academic, or family pressures, including financial stress, relationship issues, and isolation. 3. Eating Disorders Eating disorders, such as anorexia nervosa, bulimia nervosa, and binge eating disorder, are also commonly reported among young adults in Australia. These disorders are often linked to distorted self-image and body dissatisfaction. It is estimated that approximately 9% of young adults in Australia have experienced an eating disorder at some point in their lives. Eating disorders can significantly impact an individual's physical and mental health, with long-lasting consequences. 4. Substance Abuse Substance abuse is also a significant mental health issue among young adults in Australia, whether it involves alcohol, tobacco, or illicit drugs. Substance abuse can lead to a range of mental and physical health issues, including addiction, depression, anxiety, and even suicide. In Australia, it is estimated that 1 in 6 young adults engage in risky drinking behavior, highlighting the need for preventive measures and support services. Conclusion  Mental health challenges are a pressing issue in Australia, particularly among young adults. Anxiety, depression, eating disorders, and substance abuse are just some of the high impact mental health issues affecting young people. The statistics on these issues highlight the urgent need for awareness, prevention, and access to appropriate mental healthcare services. If you or someone you know is experiencing mental health challenges, it is essential to seek professional help. You may reach out to mental health services in your local area or contact trusted professional mental health professionals such as LYSN at welysn.com for support. Remember, getting help is a sign of strength, seeking support is a critical step towards better health and quality of life. #MentalHealth #YoungAdults #Australia #Anxiety #Depression #EatingDisorders #SubstanceAbuse #Wellness.
By Lesley Gregg, Head of Sales and Marketing, LYSN July 24, 2023
The Benefits of Mental Health Telehealth in Australia: Enhancing Patient Care Mental health telehealth services have brought about a revolution in the delivery of mental healthcare in Australia. With advancements in technology and the adoption of telehealth solutions, individuals experiencing mental health challenges, such as depression, are now able to access care conveniently and comfortably from their own homes. In this short article, we explore the top four benefits for patients of mental health telehealth in Australia and how it is improving patient care. 1. Improved Access to Healthcare Mental health telehealth services have significantly enhanced access to care, promoting greater equity for individuals who may face barriers in seeking in-person treatment. For those who may be hesitant or reluctant to leave their homes due to anxiety, privacy concerns, or physical limitations, telehealth provides a safe and accessible avenue to connect with healthcare professionals. This increased access ensures that individuals can receive the care and support they need in a timely manner. 2. Reduced Travel, Expense, and Time Away from Home Telehealth eliminates the need for individuals to travel long distances or incur expenses for transportation and accommodation when seeking mental health care. It significantly reduces the financial burden associated with accessing care, particularly for those in remote or rural areas where mental health services may be limited. Additionally, telehealth saves valuable time for patients, as they can receive consultations from the comfort of their own homes, eliminating the need for lengthy commutes and time away from work or family obligations. 3. Reduced Waiting Times and Improved Continuity of Care Mental health telehealth services support faster diagnosis and appropriate treatment by reducing waiting times for consultations. At LYSN we often have same day telehealth appointments and evening appointments and patients can have prompt access to mental health professionals, thereby expediting the diagnosis process and enabling timely intervention. Additionally, telehealth enables improved continuity of care, as patients can receive local treatment from a known healthcare provider while being under specialist supervision. This ensures a seamless transition between virtual and face-to-face consultations, enhancing the overall patient experience. 4. Increased Opportunity for Contact with Healthcare Providers Telehealth provides individuals with increased opportunities to contact their healthcare providers between face-to-face consultations. This regular and convenient contact helps patients stay connected to the support they need, fostering a sense of continuity and security. Whether it's to discuss changes in symptoms, medication management, or any concerns that may arise, telehealth facilitates ongoing communication and engagement between patients and their healthcare providers. Conclusion Mental health telehealth has brought about a paradigm shift in patient care, offering improved access, reduced travel and expenses, shorter waiting times, and increased continuity of care. The convenience and flexibility of telehealth allow individuals living with mental health challenges to access care comfortably from the confines of their homes, benefiting from specialist supervision and guidance. As Australia continues to embrace telehealth solutions, the landscape of mental healthcare is transforming, ensuring that individuals can receive the care they need, when they need it. Remember, seeking mental health care is an essential step towards overall wellbeing. Telehealth is here to support you on your journey towards a healthier mind and life. LYSN's network of over 600 clinicians are accessible by telehealth and you can book online 24x7. Visit welysn.com to find your best fit clinician. #MentalHealth #Telehealth #Australia #AccessToCare #Convenience #ReducedWaitingTimes #ContinuityOfCare #VirtualMentalHealthcare
By Nancy Sokarno, is a Psychologist at LYSN July 11, 2023
Stress in the workplace can unfortunately occur at any time, sometimes without a triggering moment or event (although in these cases, it may be due to accumulation of stressors and a lack of coping skills or resources). It can become all-consuming and not only effect work performance, but other areas of a person’s life. However, the good news is that stress can be managed. Below, Lysn psychologist Nancy Sokarno provides her top tips for managing stress in the workplace. TURN BIG TASKS INTO SMALLER ONES It can sometimes be difficult to keep your eyes on the prize when you’re dealing with mammoth tasks, especially at work. Large tasks that might take a lot of time and effort can seem overwhelming and out of reach. However, creating smaller and achievable goals can allow you and your team to be more motivated. The reason this happens is because you’ve broken down each task and therefore are more likely to achieve them quicker (and can reward yourself when you do)! Even if it’s the simple satisfaction of crossing it off your task list, those small accomplishments achieved on a daily basis are better than going days without feeling like you haven’t made any achievements. PRIORITISE - Write down what you and your colleagues might be feeling stressed about and try to prioritise in order or importance. This can help you and your team to feel less overwhelmed and instead start thinking the current task at hand. List all of the to-do jobs and mark out dates for when each item needs to be achieved. CHANGE SURROUNDINGS OR REGULAR ROUTINE – If you’ve noticed that you and your team are feeling particularly stressed, try to take some time out and gain a different perspective from a change in surroundings or routine. For those that work in the same salon or office on a daily basis, temporarily changing your surroundings can be really beneficial. This might simply mean doing that morning meeting from a coffee shop instead of the salon. Changing your surroundings or routine can reignite your motivation and improve your productivity. Sometimes a small shift in scenery can mean a big shift in motivation. Different surroundings provide a new perspective whilst enabling you to interact with different people and which can also spark your creativity. As humans we are all creatures of habit, but it is important to break your regular routine from time to time. This can help to hits the refresh button if you’re feeling like work is particularly stressful or overwhelming. TAKE REGULAR BREAKS – During any particularly stressful periods it can sometimes feel counterproductive to take regular breaks because it means taking time away from a busy workload. However, it’s actually more productive to take smaller breaks more regularly. Stepping out and taking a moment to refresh will help you and your team to de-stress and will have a positive effect on your mind and body. It’s not healthy to stay in the same place or position for too long, and neither is it healthy to work nonstop. Hitting the break and refresh button regularly will help you stay on track with tasks, keep your energy levels boosted, change your work dynamic and in turn, ease some of those stress levels. PRACTICE STRESS REDUCING ACTIVITIES - Practice ways to reduce stress levels such as meditation, breathing exercises and mindfulness. Whilst these types of practices might not be the norm for your workplace, you can implement periods throughout the day where it is encouraged or bring in an expert to help. Breathing exercises are a great way to alleviate stress because stress can make your heart beat faster, breathing quicker and cause blood vessels to constrict. So by taking time out to practice deep breathing, it can help relax a person and slow their heart rate down. Nancy Sokarno is a psychologist at Lysn . Lysn is a digital mental mealth company with world class wellbeing technology which helps people find their best-fit professional psychologist whilst being able to access online tools to improve their mental health. www.welysn.com